Deem Mobile Application Sign-In
To sign-in to the Deem Mobile Application, the Deem account email address and password is used.
This can be different from signing in to the Deem Application where the user signs-in with a username and password or with sign on credentials from another application called Single Sign On (SSO).
Finding your mobile sign-in email address
If you do not use the Deem account email address to sign-in to the Deem Application, you can find your Deem Mobile email address in the Deem Application.
It is displayed in the Mobile Popup accessible from the footer of every page.
Or, it is displayed in the Mobile page accessible from the Mobile link at the top of every page.
Click the Mobile tab and your sign in email will display on the Mobile | Download Deem page.
Establishing your mobile sign-in password
If you do use a password to sign-in to the Deem Application, use this same password to sign-in to the Deem Mobile Application.
If you use sign on credentials from another application commonly called Single Sign On (SSO) to sign-in to the Deem Application, you will need to establish a password to use to sign-in to the Deem Mobile Application.
The easiest way to establish a password is to use the Deem Mobile Application.
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Below is the high-level diagram for the Mobile SSO User Experience flow.
Mobile SSO Qualifications
- Desktop SSO must be implemented.
- Please see: Implementing Single Sign-On (SSO) for Desktop for more information.
- Deem Mobile Application opens a secure and private In App Browser to initiate the SAML authentication flow.
- Both SP-Initiated and IdP-Initiated are supported.
- Mobile SSO uses the same Console Site SSO Configurations as Desktop SSO.
There are 2 Mobile specific settings, Enable Mobile SSO and Mobile Company SSO End Point, - The user account must exist and be active to login using Mobile SSO.
NOTE: Mobile SSO does not include profile provisioning like Desktop SSO. - Etta for IOS supports Hybrid SSO (both username and password and SSO authentication.
- If the site is configured for Hybrid SSO (both Username/Password and SSO authentication), then the Deem Mobile Application will only support SSO authentication.
Only users who have access to the customer's SSO Service will be able to sign in to the Deem Mobile Application.
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